🕯 Akestron Candles – Privacy Policy

1. Who We Are

Welcome to Akestron Candles. We are an online store based in Greece, offering handmade candles.
If you have any questions about this policy, you can reach us at:

📧 info@akestroncandles.gr

2. What Data We Collect

When you place an order through our Shopify store, we collect the information necessary to complete your purchase:

Name
Billing and shipping address
Email address
Phone number (if provided)
Payment details (processed securely by Stripe, PayPal, or Shopify Payments – we do not store full card details ourselves)
Newsletter subscription (email address and preferences)

3. How We Use Your Data

We use your personal data to:

Process and ship your orders
Contact you about your purchase (order updates, delivery, returns)
Improve our store and shopping experience (via analytics)
Send newsletters and promotional content if you subscribe
Show you personalized ads if we activate remarketing tools

4. Payments

Payments are processed by trusted third-party providers such as Stripe, PayPal, or Shopify Payments.
Your payment information is handled securely by them and is never stored on our servers.

5. Shipping

To deliver your orders, we share necessary information (name, address, phone) with shipping providers (as set by Shopify).

6. Cookies & Analytics

We may use cookies and similar technologies to provide a smooth shopping experience.

Functional cookies: For cart and checkout
Analytics cookies: For site usage (e.g., Google Analytics)
Marketing cookies: For retargeting ads (e.g., Facebook Pixel, Google Ads)

You can manage cookie preferences through your browser settings.

7. Data Retention

Your order information is kept as long as required by Shopify and Greek tax law.
Shopify may store data for operational, legal, and security reasons.

8. Your Rights

As a resident of the EU, you have rights under the GDPR, including:

The right to access your personal data
The right to correct or delete your data
The right to restrict or object to certain processing
The right to request a copy of your data

To exercise your rights, contact us at 📧 info@akestroncandles.gr

9. Updates

We may update this policy from time to time to reflect changes in our business or legal requirements.